Cancellation policy

First Task Coffee - Subscription Policy

Some items in our store are offered to you as a subscription. This cancellation policy lays out how you can change or cancel these kinds of purchases.

SUBSCRIPTIONS:
When you purchase a subscription, you will receive repeat deliveries based on the frequency you select (every 2 weeks or every 4 weeks). Your payment details will be stored securely and you will be charged automatically for each of these recurring deliveries.

LOYALTY TIER DISCOUNTS: 
• 4-Week Plan: Enjoy a 5% discount on your first 2 orders, automatically increasing to a 10% loyalty discount starting on your 3rd order.
• 2-Week Plan: Enjoy a 10% discount on your first 2 orders, automatically increasing to a 15% loyalty discount starting on your 3rd order.

CANCELLATION & MANAGEMENT:
If you want to cancel or change your subscription, you can do it at any time. Your order confirmation emails contain direct links to your personal customer portal where you can securely manage, pause, or skip your subscription. To avoid being charged for your next scheduled shipment, cancellation or modifications must be made at least 5 days prior to your next scheduled billing date.

See our main returns policy for more details on returns and refunds. If you have any questions, please contact us at info@firsttaskcoffee.com.