Refund policy
CANCELLATIONS AND RETURNS
Due to the perishable nature of our products, all coffee sales are final. We do not accept returns or exchanges, and we cannot accept cancellations once an order has been processed or shipped by our fulfillment partners.
Due to the perishable nature of our products, all coffee sales are final. We do not accept returns or exchanges, and we cannot accept cancellations once an order has been processed or shipped by our fulfillment partners.
DAMAGES AND ISSUES
Please inspect your order upon delivery. If your order is damaged, defective, or if you receive the wrong item, please contact us immediately at
Please inspect your order upon delivery. If your order is damaged, defective, or if you receive the wrong item, please contact us immediately at
info@firsttaskcoffee.comWe review these issues on a case-by-case basis and will work quickly to issue a replacement or a refund if your item arrived damaged or incorrect.
LOST OR MISSING PACKAGES
If your tracking information shows that your package was delivered but you have not received it, please contact your local postal carrier first. We are not responsible for packages lost or stolen after a confirmed delivery, but we will do our best to assist you in locating your order if you reach out to us.
If your tracking information shows that your package was delivered but you have not received it, please contact your local postal carrier first. We are not responsible for packages lost or stolen after a confirmed delivery, but we will do our best to assist you in locating your order if you reach out to us.
Refunds
If a refund is approved by our support team due to damage or a fulfillment error, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@firsttaskcoffee.com.